Simply Amazing

I was on a conference call last week with a person who was looking for server colocation - specifically dedicated servers. After establishing his requirements and his desired pricing it was apparent to me that he was not a prospective fit for us, so I suggested to him that he try company X because they could give him the pricing he was looking for. The resulting exchange simply blew me away. He told me that he was currently doing business with the other company and that they sucked and he was sick of them. He wanted to find a professional company that could give better features, bandwidth, performance and technical support - but he wanted all of this for less than he was currently paying. I offered that perhaps the reason his current host was unable to give him the "hands on" feeling that he was looking for was because they had no budget for it given their margins. I went on to explain the reasoning behind our pricing structure and the customer service benefits that we are able to give as a result. He didn't want to hear any of it - he was certain that it could be done cheaper than his current host and anything else was a rip off. I thanked him for his time and ended the call. Why don't people understand that you get what you pay for? It is simply impossible to buy a new Mercedes for the price of a Toyota - so don't complain when your Toyota isn't as nice as the Mercedes.