June 2006 Archives

Verizon Sucks

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I just purchased a new IBM laptop which came with the integrated Verizion wireless card. So of course I would like to enable service to use this fancy dohicky. Verizon included their VZAccess software which automatically displays when the computer starts that I haven't signed up and I need to click the button to enroll. What happens when I click the button, I get an error that I cannot enroll online and that I need to call their 800 number. So I call, wait through the hold music and start the process to establish service. Guess what, due to my credit I have to have a $200 dollar deposit. 

Me: Why do I need a deposit?
Verizon: Because of your credit report, either insufficient history or bad items. 
Me: I have almost perfect credit with years of history with no bad items. 
Verizon: We have very strict credit reporting requirements. 
Me: Okay, I'd like to talk to your credit department. 
Verizon: Why? 
Me: Because I want to understand what it is on my credit that is bad so I can be aware of it in the future.
Verizon: The credit department does not talk to anyone.
So what's happened here? Basically Verizon has figured out a way to put $200 dollars of their customer's money into an account and either: 

  1. Make interest off of it, or
  2. Use the money to report higher earnings for their stock price
Verizon Sucks

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