There are no words… I was just forwarded a call from our NOC after the caller demanded to speak with the manager. I am still not clear what the issue is but the caller “Carlo” was demanding to speak with Juan. I repeated the same thing that Heather had said – that there was no person named Juan that worked for the company. Carlo goes on about how I’m a lier and that Juan is a security guard in my building. Okay so at this point I’m thinking Carlo must be talking about one of our datacenters which are all staffed by security. Before I can respond Carlo starts in that I’m a lier and he’s going to send a couple guys down to sort this out.
I still have no idea:
- What building he’s talking about
- Where he got our number
- What his original issue was
- What exactly he thinks he’s going to accomplish by sending some guys out to deal with building security. I’m not positive but I would guess that Securitas/Pinkerton has 911 on speed dial.
Unfortunately my curiosity is peaked and I doubt I’ll ever find out what exactly is going on.
