Tag: Unified Communications

Five Key Benefits of UCaaS

Voice over Internet Protocol (VoIP) offers companies a way to significantly reduce the cost of communications, but a new way to use VoIP is an even more disruptive technology. Unified Communications as a Service (UCaaS) offers a variety of benefits that not only save money, but provide a way for…

Read more...

Widespread Changes in the Unified Communications Market

There have been widespread mergers and acquisitions in the unified communications market as the demand for cloud services has increased. The result is that cloud services customers receive the benefits of scale and cost-effectiveness and the last vendors standing enjoy the amassed market share. The impact of cloud on unified…

Read more...

How Unified Communications Improves the Customer Experience

Encouraging your customers to communicate with you is one of the best ways to understand how to reach your target audience, improving satisfaction and growing sales. Implementing a unified communications solution is a great way to improve your customers’ satisfaction and encourage them to freely provide feedback. A good starting…

Read more...