You’ve known colleagues who are resistant to change. It’s the guy down the hall from your office who hates an organizational adjustment or seems to recoil at even the thought of a new software application or update. They may complain for days when holiday policy changes or when they are assigned to a team project. It’s the last person you’d think of as a champion of business agility. Then again, what if that person is running your company? The failure to embrace business agility affects every … [Read more...]
Five Key Benefits of UCaaS
Voice over Internet Protocol (VoIP) offers companies a way to significantly reduce the cost of communications, but a new way to use VoIP is an even more disruptive technology. Unified Communications as a Service (UCaaS) offers a variety of benefits that not only save money, but provide a way for enterprises to completely change business processes and innovate on a bigger scale. UCaaS is a collaborative communications technology that allows users to access all formats of communication through … [Read more...]
Managing Security With a Cloud Infrastructure
As your enterprise makes the transition to all things cloud, you may find that securing your infrastructure is one of the key challenges. Not only is the network adding complexity all the time with increased data flows and the addition of more devices, but navigating a cloud security strategy is much more complicated than in the days where the network was secured with a good firewall. The security plane has widened, and so must the security strategy. When working with your cloud provider on a … [Read more...]
Creating Big Expectations for SD-WAN While Managing Potential Challenges
Enterprises managing the ever-increasing complexity of networks impacted by cloud technology, artificial intelligence, and a flood of data transmissions are looking to software-defined wide area networking (SD-WAN) as the key to all their solutions. It’s true that SD-WAN is the answer to many of the challenges complicating modern networks, but there’s often a gap between expectations and reality. If you can balance expectations for SD-WAN with a clear plan for implementation, you’ll … [Read more...]
Planning For a Successful SIP Trunking Implementation
Session initiation protocol (SIP) trunking is a technology that, while simple in concept, is complex in deployment. The beauty of SIP trunking is the ability to read messages as they travel between two devices, to see the session initiation. While the simplicity of the technology is attractive to enterprises, the implementation of the technology can be daunting. Approximately 20% of SIP trunking installs run into difficulties during installation and operation. The complexity of SIP … [Read more...]
How Unified Communications Improves Manufacturing Supply Chains
Most manufacturing processes do not occur in a single location. Instead, each stage of product creation is likely to require a stop in a different state or even country as a product moves from raw materials all the way to appearing on a store shelf. A cotton blanket, for instance, may begin its formation as cotton bolls in the American south, but then the next phase may take the cotton to Honduras where it is knitted and dyed, then sewn. Finally, the blanket returns to the United States for … [Read more...]
Widespread Changes in the Unified Communications Market
There have been widespread mergers and acquisitions in the unified communications market as the demand for cloud services has increased. The result is that cloud services customers receive the benefits of scale and cost-effectiveness and the last vendors standing enjoy the amassed market share. The impact of cloud on unified communications: Cloud technology is shifting its role in the enterprise, with IT teams getting more comfortable partnering with service providers. Momentum is increasing … [Read more...]
The Impact of Digital Transformation on Operations
Digital transformation takes on its own definition at each enterprise where it is being implemented, but it generally means using technology to disrupt current business processes with the end goal of improving the customer experience. Its effects were first experienced in marketing, as print materials were quickly displaced by email marketing, social media, and podcasting. Similarly, IT has been transformed by digital transformation. Over a relatively short period of time, technology teams … [Read more...]
TLS 1.3 Approved Without Backdoor
IETF Approves TLS 1.3 as Internet Standard/ IETF members voted the protocol unanimously, even after members of the financial sector asked for the introduction of a backdoor in the protocol's structure, so financial institutions could decrypt TLS 1.3 traffic inside internal networks. The proposal was laughed off by experts, who pointed out that the backdoor would effectively make TLS 1.3 useless in the first place. There is no way to safely insert a backdoor or "golden key" in encryption … [Read more...]
Six Key Steps to Include in Your Data Breach Planning
You may think you have done everything you possibly can to avoid a data breach, but then it happens. Are you prepared? If you aren’t, you could experience more than just losses related to revenue. A data breach could affect your organization’s reputation, particularly if client data is lost or services halted. Your clients could lose trust and start shopping elsewhere. That is just one reason why thinking about the worst and planning for it now is important. The most robust incident … [Read more...]
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